HIPAA-COMPLIANT MESSAGING SOLUTIONS FOR HEALTHCARE

Establish a digital relationship, contain costs and improve outcomes on a HIPAA-compliant mobile channel. Relay offers healthcare enterprises a new way to establish a personal, secure connection with members.

This is Relay

GREATER DIGITAL REACH

Relay enables you to establish digital relationships with more of your members so you can extend your reach beyond apps, portals, and email. Now you can make all of your valuable content more visible.

PROACTIVE AND PERSONAL

Deliver personalized healthcare journeys at critical moments. From post-op treatment reminders to care gap notifications, you can create experiences down to the individual that improve outcomes.

HIPAA-COMPLIANT MESSAGING

Our platform keeps your member data protected and meets all HIPAA requirements, giving you the ability to deliver secure mobile experiences.

SEE INDEPENDENCE AND RELAY CASE STUDY →

"Relay puts us out in front as a consumer brand. We now see a cross-pollination across all our digital assets that saves us money and delights our members."

PAULA SUNSHINE, CMO

THE VALUE IN HEALTHCARE

⁃ Improve the member experience and brand loyalty

⁃ Provide an enhanced welcome and onboarding experience

⁃ Drive preventative care, adherence, HEDIS measures, and care gap reductions

⁃ Reduce PMPY costs via a more cost-effective digital channel

1

Increase in

PREVENTATIVE SCREENINGS

+160%
2

Decrease in

CARE GAPS

-57%
3

Increase in

SWITCH TO GENERIC Rx

+64%
4

Likelihood to

REVIEW PLAN INFORMATION

+175%
5

Likelihood to

RECOMMEND

+40%

High-value journeys for KPI achievement in healthcare

Relay gives you the tools to deliver digital, personalized experiences for all of your important healthcare moments

ONBOARDING

SERVICE

LOYALTY

PRODUCT EDUCATION

ADHERENCE

CARE GAPS

RENEWALS

PORTAL AND APP ADOPTION

STEERAGE

CLAIMS

PAPERLESS

WELLNESS AND BENEFITS

BILL PAY

REMINDERS

SCHEDULING

Recognized by

VentureBeat Modern Healthcare Healthcare Marketing Impact Award Fortune Loyalty360 Award