IMPROVE NPS AND REDUCE SERVICING COSTS IN INSURANCE

Relay’s mobile engagement automation solution helps providers across property & casualty, auto, life, and more reduce operational costs and improve NPS through proactive, personalized customer support at scale.

This is Relay

IMPROVE NPS & CSAT

Prevent churn with a new approach to mobile engagement that simplifies the customer experience for all types of insurance products.

REDUCE OPERATIONAL COSTS

Engage with your customers more efficiently by proactively delivering timely and personal content right to their mobile device.

PROACTIVE & PERSONAL

Maintain high-level customer service and support with individualized and valuable communications regarding your insurance product.

SEE A DEMO →

THE VALUE IN INSURANCE

PROPERTY & CASUALTY, AUTO, LIFE, AND MORE

⁃ Reduce churn with an enhanced customer experience

⁃ Migrate key interactions from phone and paper to mobile

⁃ Establish a digital connection with your member base

⁃ Decrease operational costs for relevant use cases

⁃ Drive CSAT scores with proactive messaging, at scale

High-value journeys for KPI achievement in insurance

Relay gives you the power to engage with the right customer at the right time during critical moments spanning the insurance ecosystem.

ONBOARDING

SERVICE

QUOTE CONVERSION

RENEWALS

APPLICATION PULL-THRU

BILLING

PRODUCT EDUCATION

PORTAL AND APP ADOPTION

CLAIMS

Want to talk? Give us a call: 484-534-8841

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Fortune TechCrunch VentureBeat Forbes Loyalty360 Award