Financial
Services
Customer
Feeds

Build stronger relationships with customers, increase revenue, and lower costs to serve.

Customer Dormancy
Lowers Value

Did you know a dormant customer has 1/5 of the value to a bank or credit union of an engaged customer? At Relay, we’ve studied how customers want to interact with their banks and credit unions and designed feed technology to engage them.

In banking, 66% of customers are inherently disengaged with their banks.
Cornerstone Advisors

A Digital
For All Solution

Relay Feeds give you a personal connection between you and every single customer.

Funding

We’ve designed our Feed technology to help banks strengthen their relationship with customers to the point where they establish account primacy.

That’s why using Relay Feeds, banks have seen up to a 46% increase in account funding.

Funding

We’ve designed our Feed technology to help banks strengthen their relationship with customers to the point where they establish account primacy.

That’s why using Relay Feeds, banks have seen up to a 46% increase in account funding.

Direct deposit

Establishing a strong and trusting relationship with customers can drive revenue for the bank. One bank saw an increase of up to 39% in direct deposit using the Relay Feed.

Debit card activation

Feed technology can be used to promote timely and contextually-relevant messages. Using the Relay Feed in this way, one client saw a 88% increase in debit card activation with Relay.

A Digital
For All Solution

Relay Feeds give you a personal connection between you and every single customer.

Funding

We’ve designed our Feed technology to help banks strengthen their relationship with customers to the point where they establish account primacy.

That’s why using Relay Feeds, banks have seen up to a 46% increase in account funding.

Funding

We’ve designed our Feed technology to help banks strengthen their relationship with customers to the point where they establish account primacy.

That’s why using Relay Feeds, banks have seen up to a 46% increase in account funding.

Direct deposit

Establishing a strong and trusting relationship with customers can drive revenue for the bank. One bank saw an increase of up to 39% in direct deposit using the Relay Feed.

Debit card activation

Feed technology can be used to promote timely and contextually-relevant messages. Using the Relay Feed in this way, one client saw a 88% increase in debit card activation with Relay.

A Digital
For All Solution

The Relay Feed is a personal, 1:1 solution for engagement between you and all your customers.

Direct deposit

Establishing a strong and trusting relationship with customers can drive revenue for the bank. One bank saw an increase of 39% in direct deposits using Relay Feeds.

Direct deposit

Establishing a strong and trusting relationship with customers can drive revenue for the bank. One bank saw an increase of 39% in direct deposits using Relay Feeds.

Funding

Feed technology drives funding by encouraging account primacy. That’s why using the Relay Feed, some banks have seen a 46% increase in account funding

Debit card activation

Feed technology can be used to promote timely and contextually-relevant messages. Using the Relay Feed in this way, one client saw a 88% increase in debit card activation with Relay.

A Digital
For All Solution

The Relay Feed is a personal, 1:1 solution for engagement between you and all your customers.

Debit card activation

Feed technology can be used to promote timely and contextually-relevant messages for offers and services unique to every customer.

Using Relay Feeds in this way, one client saw a 88% increase in debit card activation with Relay.

Debit card activation

Feed technology can be used to promote timely and contextually-relevant messages for offers and services unique to every customer.

Using Relay Feeds in this way, one client saw a 88% increase in debit card activation with Relay.

Funding

Feed technology drives funding by encouraging account primacy. That’s why using the Relay Feed, some banks have seen a 46% increase in account funding

Direct deposit

Establishing a strong and trusting relationship with customers can drive revenue for the bank. One bank saw an increase of up to 39% in direct deposit using the Relay Feed.

Join 100+ Companies
Using Relay Feeds

Citizens Bank sees 40% better business outcomes

Learn More

Citizens Bank sees 40% better business outcomes

Learn More

AAA sees 40% better business outcomes

Learn More

Join 100+ Companies
Using Relay Feeds

Citizens Bank sees 40% better business outcomes

Learn More

Citizens Bank sees 40% better business outcomes

Learn More

AAA sees 40% better business outcomes

Learn More

Join 100+ Companies
Using Relay Feeds

AAA sees 40% better business outcomes

Learn More

AAA sees 40% better business outcomes

Learn More

Citizens Bank sees 40% better business outcomes

Learn More

Join 100+ Companies
Using Relay Feeds

Citizens Bank sees 40% better business outcomes

Learn More

Citizens Bank sees 40% better business outcomes

Learn More

AAA sees 40% better business outcomes

Learn More

Join 100+ Companies
Using Relay Feeds

AAA sees 40% better business outcomes

Learn More

AAA sees 40% better business outcomes

Learn More

Citizens Bank sees 40% better business outcomes

Learn More

See 600%
ROI with Relay

A Forrester Consulting study found that a composite organization investing in Relay sees a 600% ROI over three years. One interviewed financial services organization saw eight-digit incremental revenue numbers annually attributed to new account funding and debit card activation.

99%
lift in new checking account funding
88%
increase in debit card activation rates
5% – 10%
increase in spend per active account
800
basis point uptick in digital adoption
33%
increase in customer lifetime value