Helping Healthcare Payers Navigate OBBBA and Other Regulatory Changes

Navigating evolving healthcare regulations like OBBBA isn’t just about compliance—it’s about protecting revenue, reducing administrative strain, and ensuring members don’t fall through the cracks. That’s where Relay comes in.

Relay is a HIPAA-compliant content delivery channel that combines SMS with feed technology to ensure members receive personalized, timely information—without requiring logins or downloads. Whether helping Medicaid members understand redetermination steps or communicating premium changes under new state mandates, Relay enables payers to reach the right members at the right moment, with measurable results.

As state and federal mandates like OBBBA increase complexity for health plans, Relay helps reduce cost-to-serve and drive member action—quickly, securely, and at scale.

To learn more about how Relay and our HIPAA compliant content delivery channel, reach out to sales@relaynetwork.com.

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