Your Partner in Transforming
Customer Relationships

Relay helps companies create more educated, loyal, and profitable customers, by delivering personalized experiences at the right points in your customers’ journey.

Meet Our
Leadership

Steve Gillin

Co-founder, Chief Executive Officer

Beckwith Cromer

Chief Experience Officer

Steve Higgins

Chief Innovation Officer

Derek Bluestone

Chief Product Officer

John Thomas

Chief Operating Officer

Todd Graber

Chief Financial Officer

Join the
Team

Join us for the ride as we build a world-class company rooted in a start-up mentality

Unlimited PTO

401K & IRA
matching

Wellness
stipend

Remote and in-office work welcome

Our Values

The foundation of our company is built on these six core values.

Client Focused

Our clients are the heart of our business and the reason that we exist. We see them as our partners, not just our clients. We appreciate their confidence and trust in our product and team to enhance their customer experience.

Grow Together

We are dedicated to the development of our people. We are committed to a work environment where we can learn, thrive, and achieve our personal and professional goals together. We believe that the best work is done by teams who love what they do, inspire each other, have fun, and work well together.

Get Results

We are dedicated to Relay’s growth and profitability. We value hard work, but more importantly we believe in working efficiently and productively. Results are what matters. We strive to continuously exceed expectations. We recognize and celebrate our successes.

Take Ownership

When we see opportunities, we take ownership quickly. We do not wait to be told what to do. We hold each other accountable. We think creatively, intelligently, and assertively. We are driven by curiosity, we innovate, and we create groundbreaking solutions.

Demonstrate Respect

We respect each other. We foster an open, free, inclusive, and honest workplace. We value authenticity and diverse viewpoints. We believe it is important to challenge one another, but always in a respectful manner, with consideration for others’ needs, experiences, opinions, and beliefs.

Focus on Family

Our family, friends, and community are central to who we are. We are grateful for the support they provide us; they are part of our success. As a team, we prioritize spending meaningful time with family, friends, and our community.

Our Office

Our team lives and works in Boston, New York City, Philadelphia, Raleigh, Jacksonville, Detroit, and other locations across the US.

Corporate Headquarters

201 King of Prussia Road
Suite 161
Radnor, PA 19087