Relay For
Life Sciences

Remove Barriers To Therapy. Support Patients Through Every Step.
Relay helps life sciences organizations reach patients and deliver timely, compassionate mobile experiences without apps or logins.

More Engaged Patients.
Healthier Outcomes.

Starting therapy isn’t easy. Patients face paperwork, approvals, and affordability hurdles – not a lack of motivation.

Relay helps life sciences organizations connect directly with patients through a secure, mobile-first experience. Personalized, guided, and always accessible, it delivers the support and information patients need to start and stay on therapy.

Feeds Drive Treatment

A Proven Way To
Reach & Move Patients

Relay combines SMS with feed technology to deliver important content in a way patients are used to – clear, mobile, and relevant. Using this technology, life sciences organizations using Relay have reported:

3.4 Days Faster Consent
Relay clients obtained patient consent 3.4 days faster
21% More First Refills
Clients saw a 21% lift in fill rate
5 Days Faster Time-To-Therapy
Patients began therapy 5 days sooner
19% Incremental Treatment Completion
Relay clients saw a 19% incremental treatment completion rate

A Direct Connection To Patients

One Channel for
Education, Access & Ongoing Care

There are many ways life sciences organizations leverage Relay with their patient populations.

Consent Capture

Fast, digital HIPAA-compliant consent capture and documentation

Patient
Access

Easy access to coverage and affordability resources

Therapy Education

Clear, personalized education for complex therapies

Treatment
Adherence

Ongoing encouragement to stay informed and adherent

Patient
Interaction

Forms, signatures, and support delivered on patients’ phones – no apps , no portals

Purpose-Built For Life Sciences

Relay was designed for healthcare for day one so there is no compromise between compliance and connecting with patients – simply a secure, browser-based experience for their patients with no downloads or logins.