Relay Customer Feed
A secure channel that drives meaningful customer actions.
A Personalized Feed Platform
The Customer Feed is your solution to simplifying customer journeys. Whether it’s onboarding, renewals, or payment reminders, our proprietary software solution ensures your customers complete critical actions quickly and efficiently.
Personalized Communication
Deliver hyper-relevant messages tailored to customer behavior.
Verified Customer Actions
Achieve measurable results with secure interactions.
Seamless Integration
Works effortlessly with your CRM, AI, and workflows.
Regulatory Compliance
Built-in regulation and compliance safeguards, including HITRUST, SOC2, and HIPAA standards.
How the Customer Feed Works
The Relay Channel Platform is a compliant, API-driven content delivery infrastructure that ensures enterprise communications achieve secure and measurable customer action.
Connect
Relay integrates with your existing systems like Salesforce, Adobe, Dynamics, and more. Simply link your tools and Relay will handle the rest.
Automate
Utilize Relay Smart Actions to automate the timing and delivery of personalized digital experiences based on user behavior and preferences.
Deliver
Present clear, actionable steps to your customers through the secure, behavior-responsive Customer Feed environment.
Analyze
Verify every customer interaction and analyze results with Relay Insights Studio.
