Reaching Medicaid Members with Critical Communications

Clear, timely communication is critical for Medicaid members, especially as redetermination and renewal requirements continue to evolve. This brief highlights how Relay’s secure, mobile-first Feed helps payers reach members where they are, reduce coverage gaps, and drive critical actions like renewals, document uploads, and preventive care. With proven results, including doubling engagement on redetermination reminders and achieving some of the highest renewal rates in state programs, Relay empowers payers to communicate better with and drive healthier outcomes for their Medicaid populations.

Take a look at our Medicaid brief below detailing how Relay can effectively reach and engage the Medicaid population at critical times in their member health journey.

To learn more about how Relay and our HIPAA compliant content delivery channel, reach out to sales@relaynetwork.com.

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