Build

The power to solve your biggest CX challenges

With CX Builder®, you have all the tools to create, automate and increase customer engagement at scale.

Drag-and-drop mobile experience creation tools built for teams

  • Intuitive tools that any team can use to create and design experiences 
  • Takes out the guesswork by showing what your customers will see
  • Dynamic message content and actions to increase customer engagement

Get a complete picture of your customer engagement

  • Simple visuals that help you map all of your customer experiences
  • Export options make it easy to share your vision with the team
  • Highlights opportunities to increase customer engagement 

Automate one-to-one customer engagement at scale

  • Flexible ways to send messages that fit with how you already work
  • Delivers personalized messages automatically, from long term engagements to quick follow ups
  • Complements your existing tech stack 

Make an impact quickly with proven turnkey experiences

  • Start immediately with pre-templated messages for your industry
  • Partner with a dedicated Client Success Manager to achieve your program goals 
  • Access to our library of best practices to increase customer engagement

Healthcare

Health Plan Member Engagement Is All In the Pocket for Payers

How to Increase Your NPS Score With Ongoing Customer Engagement

Improve Member Onboarding With These 5 Quick Wins

See a demo

Interested in seeing how Relay can work for you? Let us show you.

  • 30 Day Launch
  • Immediate Results
  • Easy Setup