Your latest news, events and need-to-know customer experience best practices


Our library of viewpoints and customer experience best practices for every industry


Highmark Blue Cross Blue Shield Wins BCBSA Brand Excellence Award

Year in Review: 2020


Webinar: How Healthcare Plans Have Adapted and Transformed their Member Experience Strategies to Drive Outsized Outcomes with Relay

Relay Brand Update

5 Takeaways on Hyperpersonalization in a Pandemic

Webinar: How TD Bank Is Delivering Hyperpersonalized Customer Engagement with Relay


In the News
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Relay Named Finalist for PACT 2021 Enterprise Awards

Feb 16, 2021

Relay Network CEO has Radnor-based Tech Firm Ready for 'Liftoff' After Two Big C-Suite Hires

Nov 16, 2020

Power Moves: Relay Adds Two Key Hires to Leadership Team

Nov 16, 2020

Press Releases
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Relay Network Achieves HITRUST CSF® Certification to Manage Risk, Improve Security Posture, and Meet Compliance Requirements

Feb 18, 2021

Relay Network Expands Senior Leadership Team with Two Key Hires

Nov 10, 2020

EY Announces Matt Gillin of Relay Network as an Entrepreneur Of The Year® 2020 Philadelphia Award Winner

Nov 10, 2020

Case Studies

Here’s how our clients are winning customer engagement

Financial Services

Improving mortgage pull-through rates with proactive service


AAA membership renewals jump 17% with Relay solution

Financial Services

Citizens Bank achieves 40% faster student loan application pull-through with millennial banking population

Pharmacy Services

35% faster refills for Maxor with Relay’s patient engagement software

Energy & Utilities

Energy company drives 16% lift in customer renewal rates with mobile engagement


Reducing telecom call center costs with a simplified cable home move experience

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