Resources

Your latest news, events and need-to-know customer experience best practices

Articles

Our library of viewpoints and customer experience best practices for every industry

Relay CEO Matt Gillin Featured on Shep Hyken’s Be Amazing or Go Home

Financial Services

Personalized Mobile Messaging in Banking: The New Industry Standard

Financial Services

Educate Users About Phishing and Fraud to Close the Trust Gap

Healthcare

Healthcare Member Engagement Leads to Fewer Gaps in Care, More Preventative Screenings

Meet the Team: Client Success

Healthcare

Why Text Messaging Medicaid Members Drives Higher Engagement and Better Outcomes

Announcements

In the News
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Relay Network Completes $30M Growth Capital Investment From LLR Partners

Dec 04, 2019

How Relay Is Helping Enterprise Clients Get Proactive About Customer Engagement

Oct 21, 2019

The Future Of Customer Engagement Is Proactive Service

Sep 11, 2019

Press Releases
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Relay Network Completes $30M Growth Capital Investment from LLR Partners

Dec 04, 2019

US Specialty Care Launches WellConnect Patient Engagement Platform to Improve Patient Care and Reduce Treatment Costs

Apr 11, 2019

Maxor and Relay Network Improve Patient Care with Digital Engagement Program That Drives 35 Percent Faster Refills Among At-Risk Patients and Wins Award

Jan 15, 2019

Case Studies

Here’s how our clients are winning customer engagement

Financial Services

Improving mortgage pull-through rates with proactive service

Insurance

AAA membership renewals jump 17% with Relay solution

Financial Services

Citizens Bank achieves 40% faster student loan application pull-through with millennial banking population

Pharmacy Services

35% faster refills for Maxor with Relay’s patient engagement software

Energy & Utilities

Energy company drives 16% lift in customer renewal rates with mobile engagement

Telecom

Reducing telecom call center costs with a simplified cable home move experience

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