Resources

Your latest news, events and need-to-know customer experience best practices

Articles

Our library of viewpoints and customer experience best practices for every industry

Relay Brand Update

5 Takeaways on Hyperpersonalization in a Pandemic

Webinar: How TD Bank Is Delivering Hyperpersonalized Customer Engagement with Relay

Healthcare Communication Can (And Should) Anticipate Member Needs

Digital Banking Solutions for Now and the Future of Financial Services

Why You Need Guided Customer Service Now More Than Ever

Announcements

In the News
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Relay Network CEO has Radnor-based Tech Firm Ready for 'Liftoff' After Two Big C-Suite Hires

Nov 16, 2020

Power Moves: Relay Adds Two Key Hires to Leadership Team

Nov 16, 2020

Using Mobile Feeds to Deliver Personalized Experiences

Oct 09, 2020

Press Releases
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Relay Network Expands Senior Leadership Team with Two Key Hires

Nov 10, 2020

EY Announces Matt Gillin of Relay Network as an Entrepreneur Of The Year® 2020 Philadelphia Award Winner

Nov 10, 2020

How TD Bank Uses Relay’s Dedicated CX Channel to Engage Their Customers

Oct 09, 2020

Case Studies

Here’s how our clients are winning customer engagement

Financial Services

Improving mortgage pull-through rates with proactive service

Insurance

AAA membership renewals jump 17% with Relay solution

Financial Services

Citizens Bank achieves 40% faster student loan application pull-through with millennial banking population

Pharmacy Services

35% faster refills for Maxor with Relay’s patient engagement software

Energy & Utilities

Energy company drives 16% lift in customer renewal rates with mobile engagement

Telecom

Reducing telecom call center costs with a simplified cable home move experience

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