Your latest news, events and need-to-know customer experience best practices


Our library of viewpoints and customer experience best practices for every industry

5 Takeaways on Hyperpersonalization in a Pandemic

Webinar: How TD Bank Is Delivering Hyperpersonalized Customer Engagement with Relay

Healthcare Communication Can (And Should) Anticipate Member Needs

Digital Banking Solutions for Now and the Future of Financial Services

Why You Need Guided Customer Service Now More Than Ever


Building A Medicare Communications Strategy in 2020


In the News
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Transform The Customer Experience

Jan 20, 2020

Relay Network Completes $30M Growth Capital Investment From LLR Partners

Dec 04, 2019

How Relay Is Helping Enterprise Clients Get Proactive About Customer Engagement

Oct 21, 2019

Press Releases
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Relay Network Completes $30M Growth Capital Investment from LLR Partners

Dec 04, 2019

US Specialty Care Launches WellConnect Patient Engagement Platform to Improve Patient Care and Reduce Treatment Costs

Apr 11, 2019

Maxor and Relay Network Improve Patient Care with Digital Engagement Program That Drives 35 Percent Faster Refills Among At-Risk Patients and Wins Award

Jan 15, 2019

Case Studies

Here’s how our clients are winning customer engagement

Financial Services

Improving mortgage pull-through rates with proactive service


AAA membership renewals jump 17% with Relay solution

Financial Services

Citizens Bank achieves 40% faster student loan application pull-through with millennial banking population

Pharmacy Services

35% faster refills for Maxor with Relay’s patient engagement software

Energy & Utilities

Energy company drives 16% lift in customer renewal rates with mobile engagement


Reducing telecom call center costs with a simplified cable home move experience

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