• Features

    Relay is a complete customer engagement solution for the enterprise. Richer than text messaging, more proactive than portals, and more useful than an email inbox.

    • Invite

      Drive instant adoption with new and existing customers

    • Engage

      Send personalized messages and engage customers on a secure Customer Feed™

    • Build

      Create, schedule and automate your guided customer experiences

    • Optimize

      Track customer engagement success and make changes on the fly

    Why You Need Guided Customer Service Now More Than Ever

    Mar 27, 2020
  • Solutions

    Plug Relay anywhere into your customer experience to increase engagement, improve understanding, and build trust. We know what it takes to work with specialized, regulated, and service-based industries—in fact, it's what we do best.

    • Customer Moments
    • Application Pull-through
    • Onboarding
    • Servicing
    • Billing
    • Renewal
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    • By Industry
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    Financial Services

    Improving mortgage pull-through rates with proactive service

    Jul 31, 2019
  • Why Relay?
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  • See a Demo
Categories
  • Articles
  • In the News
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  • Case Studies

All Case Studies

Financial Services

Improving mortgage pull-through rates with proactive service

Jul 31, 2019
Insurance

AAA membership renewals jump 17% with Relay solution

Feb 25, 2019
Financial Services

Citizens Bank achieves 40% faster student loan application pull-through with millennial banking population

Jan 30, 2019
Pharmacy Services

35% faster refills for Maxor with Relay’s patient engagement software

Jan 15, 2019
Energy & Utilities

Energy company drives 16% lift in customer renewal rates with mobile engagement

Oct 01, 2018
Telecom

Reducing telecom call center costs with a simplified cable home move experience

Sep 12, 2018
Healthcare

HIPAA-compliant texting solution IBX Wire® drives 11% closure in care gaps for Independence Health Group

Aug 02, 2018
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  • Features
    See all Features

    Relay is a complete customer engagement solution for the enterprise. Richer than text messaging, more proactive than portals, and more useful than an email inbox.

    • Invite

      Drive instant adoption with new and existing customers

    • Engage

      Send personalized messages and engage customers on a secure Customer Feed™

    • Build

      Create, schedule and automate your guided customer experiences

    • Optimize

      Track customer engagement success and make changes on the fly

    Why You Need Guided Customer Service Now More Than Ever

    Mar 27, 2020
  • Solutions

    Plug Relay anywhere into your customer experience to increase engagement, improve understanding, and build trust. We know what it takes to work with specialized, regulated, and service-based industries—in fact, it's what we do best.

    • Customer Moments
    • Application Pull-through
    • Onboarding
    • Servicing
    • Billing
    • Renewal
    • Cross-Sell & Upsell
    • By Industry
    • Financial Services
    • Healthcare
    • Pharmacy Services
    • Insurance
    • Energy & Utilities
    • Telecom
    Financial Services

    Improving mortgage pull-through rates with proactive service

    Jul 31, 2019
  • Why Relay?
  • Resources
  • See a Demo