Level Up Your
Customer Onboarding

Relay’s feed technology is proven to help banks and credit unions drive more card activations and higher spend from day 1.

Interested? Sign up to experience a Relay feed right now.

Onboarding Outcomes
Starting Day 1

Relay feed technology helps financial institutions improve and accelerate activation and onboarding.

10%
increase in spend per active account
88%
uptick in card
activation rates
21%
lift in product adoption
43%
jump in mobile
app logins
Card Activation
Digital Adoption
Usage and Spend
Usage
Card Activation
Digital Adoption
Usage and Spend
Usage

Card Activation

When onboarding using Relay Feeds, financial institutions catalyze customers to action and educate them on features and perks.

Using our technology, one client reported a 2.5 to 3 percentage point increase in activation rates out of the population they were engaging through Relay. 

Card Activation

When onboarding using Relay Feeds, financial institutions catalyze customers to action and educate them on features and perks.

Using our technology, one client reported a 2.5 to 3 percentage point increase in activation rates out of the population they were engaging through Relay. 

Digital Adoption

We understand you have made significant investments in apps, portals, email campaigns, and more. That is why financial institutions use Relay to encourage app downloads, portal registrations, paperless, and autopay.

Clients have seen a 43% increase in mobile app logins and a 33% jump in mobile app enrollment.

Card Usage and Spend

Our clients utilize feeds to encourage and educate customers on using their credit cards.

Relay clients saw a 5% to 10% increase in spend per active account.

Top Banks & Credit Unions
Choose Relay

“Relay is a tremendously powerful platform. I think when you can enable it with the right data and create these one-to-one experiences, I haven’t seen a more powerful platform to get complicated communications across to customers and keep them engaged.”  
Head of Credit Card
Relay client quote, Forrester Total Economic Impact study of Relay Customer Feeds
“Relay is a tremendously powerful platform. I think when you can enable it with the right data and create these one-to-one experiences, I haven’t seen a more powerful platform to get complicated communications across to customers and keep them engaged.”  
Head of Credit Card
Relay client quote, Forrester Total Economic Impact study of Relay Customer Feeds
“What Relay gives us is a more dedicated channel where we can get better resonance and better hit rates with our customers than we have seen with an email platform or certainly anything in direct mail.”
Head of Credit Cards
Relay Client

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