Better
Member
Onboarding

Relay’s feed technology helps membership associations establish a digital connection and promote offers and services with more members from day 1.

Higher Open Rate X
Better Conversion Rate =
Business Outcomes

We understand that a connected member is a more valuable one.
Relay’s personalized feeds establish this critical connection the moment they become a member, helping membership groups drive better business outcomes.

30%
reduction in
direct mail costs
72%
engagement with digital welcome package
Establish a Digital Connection
Capture Critical Member Information
Promote Your Offers & Services
Usage
Establish a Digital Connection
Capture Critical Member Information
Promote Your Offers & Services
Usage

Establish a Digital Connection

When onboarding using Relay Feeds, membership groups establish a digital connection with more members, personalizing all future communications according to where they are in the lifecycle.

Our clients have seen reductions in call center costs while experiencing click through rates as high as 80%. 

Establish a Digital Connection

When onboarding using Relay Feeds, membership groups establish a digital connection with more members, personalizing all future communications according to where they are in the lifecycle.

Our clients have seen reductions in call center costs while experiencing click through rates as high as 80%. 

Capture Critical Member Information

Relay Feeds are often used to capture member information such as credit card details, e-signatures, contact information, and more.

Promote Your Offers & Services

During the member onboarding process, Relay Feeds can promote your offers and services available to that member.

By serving up this type of content in Relay Feeds, companies have seen a 45% increase in upsell opportunities.

Top Membership Groups
Choose Relay

Establish
Digital Connections
and Drive Revenue

Relay clients have seen…
30% reduction in win-back expense
42% increase in mobile app logins
30% reduction in paper mail costs

Want To See It In Action?
Get a Sample Feed.

Give us your details and we will send you a sample feed in seconds right to your phone.