• Features

    Relay is a complete customer engagement solution for the enterprise. Richer than text messaging, more proactive than portals, and more useful than an email inbox.

    • Invite

      Drive instant adoption with new and existing customers

    • Engage

      Send personalized messages and engage customers on a secure Customer Feed™

    • Build

      Create, schedule and automate your guided customer experiences

    • Optimize

      Track customer engagement success and make changes on the fly

    Why You Need Guided Customer Service Now More Than Ever

    Mar 27, 2020
  • Solutions

    Plug Relay anywhere into your customer experience to increase engagement, improve understanding, and build trust. We know what it takes to work with specialized, regulated, and service-based industries—in fact, it's what we do best.

    • Customer Moments
    • Application Pull-through
    • Onboarding
    • Servicing
    • Billing
    • Renewal
    • Cross-Sell & Upsell
    • By Industry
    • Financial Services
    • Healthcare
    • Pharmacy Services
    • Insurance
    • Energy & Utilities
    • Telecom
    Financial Services

    Improving mortgage pull-through rates with proactive service

    Jul 31, 2019
  • Why Relay?
  • Resources
  • See a Demo
Categories
  • Articles
  • In the News
  • Press Releases
  • Case Studies

All Articles

Year in Review: 2020

Jan 27, 2021
Healthcare

Webinar: How Healthcare Plans Have Adapted and Transformed their Member Experience Strategies to Drive Outsized Outcomes with Relay

Jan 25, 2021

Relay Brand Update

Nov 04, 2020

5 Takeaways on Hyperpersonalization in a Pandemic

Aug 10, 2020

Webinar: How TD Bank Is Delivering Hyperpersonalized Customer Engagement with Relay

Jun 15, 2020

Healthcare Communication Can (And Should) Anticipate Member Needs

Jun 02, 2020

Digital Banking Solutions for Now and the Future of Financial Services

Jun 02, 2020

Why You Need Guided Customer Service Now More Than Ever

Mar 27, 2020
Healthcare

Building A Medicare Communications Strategy in 2020

Feb 21, 2020

Relay Network Announces New Salesforce Integration

Feb 10, 2020

Relay Customer Experience Solution Named a Finalist in 2020 Stevie® Awards

Jan 16, 2020

Year in Review: 2019

Jan 15, 2020
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  • Features
    See all Features

    Relay is a complete customer engagement solution for the enterprise. Richer than text messaging, more proactive than portals, and more useful than an email inbox.

    • Invite

      Drive instant adoption with new and existing customers

    • Engage

      Send personalized messages and engage customers on a secure Customer Feed™

    • Build

      Create, schedule and automate your guided customer experiences

    • Optimize

      Track customer engagement success and make changes on the fly

    Why You Need Guided Customer Service Now More Than Ever

    Mar 27, 2020
  • Solutions

    Plug Relay anywhere into your customer experience to increase engagement, improve understanding, and build trust. We know what it takes to work with specialized, regulated, and service-based industries—in fact, it's what we do best.

    • Customer Moments
    • Application Pull-through
    • Onboarding
    • Servicing
    • Billing
    • Renewal
    • Cross-Sell & Upsell
    • By Industry
    • Financial Services
    • Healthcare
    • Pharmacy Services
    • Insurance
    • Energy & Utilities
    • Telecom
    Financial Services

    Improving mortgage pull-through rates with proactive service

    Jul 31, 2019
  • Why Relay?
  • Resources
  • See a Demo