Relay Network Expands Senior Leadership Team with Two Key Hires

Nov 10, 2020

Breakthrough Customer Experience Technology Company Appoints Chief Product Officer and Chief Financial Officer as it Accelerates Growth

RADNOR, PA – November 10, 2020 – Relay Network (“Relay”), the frictionless customer experience company, today announced two additions to the executive team. Derek Bluestone joins Relay as Chief Product Officer, and Frank McAnally will serve as Chief Financial Officer.

“Relay is at a pivotal point in our business as we continue to build the foundation of our team with senior leaders who share our vision for scale and growth,” says Matt Gillin, CEO and co-founder of Relay. “Derek and Frank bring deep knowledge and expertise within their respective fields, along with the passion that it takes execute our vision. We are thrilled to have them in these roles as they lead our team into the future.”

Derek Bluestone joins Relay as Chief Product Officer, responsible for leading product strategy, innovation and design. Bluestone has a 25-year product management track record, leading enterprise B2B software development with Billtrust, Nasdaq, Sungard Availability Services, Kenexa, Unisys, Fiberlink Communications, SecureWave and StratosWare.

Frank McAnally will serve as Chief Financial Officer, bringing an extensive background of more than 20 years of experience leading all aspects of the finance function within a technology company. McAnally joins Relay from Philadelphia-based start-up, InstaMed, where he was the Chief Financial Officer and helped lead the company to a successful strategic sale to JPMorgan Chase. Prior to InstaMed, McAnally was Chief Financial Officer of the Institutional and Wholesale business division of Fidelity National Information Services Inc. (FIS), after its acquisition of SunGard Data Systems.

In December the company announced it had completed a $30 million growth capital investment from LLR Partners to accelerate innovation of its breakthrough CX channel, the Customer Feed, and growth within its primary vertical markets: healthcare, financial services and insurance. The addition of Bluestone and McAnally will further accelerate the growth and scale of the company. Gillin notes, “Nothing is more fun than scaling a high growth business and the most important ingredient is building the team that knows how to do it.”

About Relay Network

Relay Network delivers frictionless customer experiences through the first dedicated CX channel built to maximize customer engagement, education, and lifetime value. Going well beyond personalization, Relay enables businesses to deliver individualized solutions on a private, secure, one-to-one feed that radically transforms the way customers engage, learn and take action. Serving more than 50 million end users, Relay is the choice of industry leaders in healthcare, financial services, insurance, and telecom, to create more profitable, lasting customer relationships. To learn how your businesses can achieve better customer outcomes at scale, visit www.relaynetwork.com.