Relay Feeds deliver the experiences most meaningful to your customers in a familiar, engaging format.
Choose Your Industry
Every Relay Feed Is Different
And it’s no surprise: A feed for a health payer member will be populated with different content serving a different purpose than that of a banking or credit union customer.
Every Relay Feed Is Different
And it’s no surprise: A feed for a health payer member will be populated with different content serving a different purpose than that of a banking or credit union customer.
Choose Your Industry
Every Relay Feed Is Different
And it’s no surprise: A feed for a health payer member will be populated with different content serving a different purpose than that of a banking or credit union customer.
Every Relay Feed Is Different
And it’s no surprise: A feed for a health payer member will be populated with different content serving a different purpose than that of a banking or credit union customer.
Choose Your Industry
Financial Services
We’re proud of helping our banking and credit union clients make their customers more valuable.
We’re proud of helping our banking and credit union clients make their customers more valuable.
Choose Your Industry
Healthcare
We’re proud of helping our healthcare clients make their members and patients healthier and happier.
We’re proud of helping our healthcare clients make their members and patients healthier and happier.
What Makes
Relay Feeds Amazing?
Personal,
Not Just Personalized
Each Feed is truly personal, not merely “personalized”. What does that mean? Well, %firsname%, we think there’s more to a person than their name and demographics. That’s what our feed technology uniquely provides: personal, relevant engagement.
Personal,
Not Just Personalized
Each Feed is truly personal, not merely “personalized”. What does that mean? Well, %firsname%, we think there’s more to a person than their name and demographics. That’s what our feed technology uniquely provides: personal, relevant engagement.
Continuous,
Not Transactional
The scrolling nature of the feed allows for customers to engage with multiple, relevant experiences in a continuous fashion, not just for one transactional reason, like checking your balance.
Frictionless
For Customers
No download. No enrollment. No log in. Our approach to engagement relies on easy access so we’ve identified and removed the pain points keeping customers from accessing the feed.
Frictionless
For Employees
Making it easy for your teams to drive customer engagement and value is the difference between a great and a terrible customer experience. With Relay Feeds, your team can give your customers personal and relevant digital experiences in the format they prefer without the need to code or manually input customer preferences, demographics, or other criteria.
Why Feeds?
PEOPLE PREFER THE FEED FORMAT
Did you know 58% of consumers would be more willing to engage with their bank or health insurance provider if they were provided personally-relevant content in a feed? Not only is the speed at which experiences can be consumed higher using a feed, but most people in the US prefer them as a digital engagement format.
PEOPLE PREFER THE FEED FORMAT
Did you know 58% of consumers would be more willing to engage with their bank or health insurance provider if they were provided personally-relevant content in a feed? Not only is the speed at which experiences can be consumed higher using a feed, but most people in the US prefer them as a digital engagement format.
Primed for Relationship-Building
The dedicated 1:1 nature of the channel allows for personal connection. Only contextual experiences relevant to the customer show on their feed
1 Engagement = Multiple Outcomes
Customer journeys aren’t and shouldn’t be linear, feeds allow for lifecycle flexibility. Send one message, drive to experiences for outcomes beyond the immediate call to action. Once the customer is in the feed, they can complete an experience and engage with other ones
Why Feeds?
PEOPLE PREFER THE FEED FORMAT
Did you know 58% of consumers would be more willing to engage with their bank or health insurance provider if they were provided personally-relevant content in a feed? Not only is the speed at which experiences can be consumed higher using a feed, but most people in the US prefer them as a digital engagement format.
PEOPLE PREFER THE FEED FORMAT
Did you know 58% of consumers would be more willing to engage with their bank or health insurance provider if they were provided personally-relevant content in a feed? Not only is the speed at which experiences can be consumed higher using a feed, but most people in the US prefer them as a digital engagement format.
Primed for Relationship-Building
The dedicated 1:1 nature of the channel allows for personal connection. Only contextual experiences relevant to the customer show on their feed
1 Engagement = Multiple Outcomes
Customer journeys aren’t and shouldn’t be linear, feeds allow for lifecycle flexibility. Send one message, drive to experiences for outcomes beyond the immediate call to action. Once the customer is in the feed, they can complete an experience and engage with other ones
Why Feeds?
FEEDS ARE PRIMED FOR RELATIONSHIP-BUILDING
The dedicated 1:1 nature of a feed allows for personal connection. Only contextual experiences relevant to the customer show on their feed
FEEDS ARE PRIMED FOR RELATIONSHIP-BUILDING
The dedicated 1:1 nature of a feed allows for personal connection. Only contextual experiences relevant to the customer show on their feed
The Preferred Way to Engage
The speed at which experiences can be consumed is higher using a feed. 58% of customers would be more willing to engage with their bank or health insurance provider if they were provided personally-relevant content in a feed
1 Engagement = Multiple Outcomes
Customer journeys aren’t and shouldn’t be linear, feeds allow for lifecycle flexibility. Send one message, drive to experiences for outcomes beyond the immediate call to action. Once the customer is in the feed, they can complete an experience and engage with other ones
Why Feeds?
ONE ENGAGEMENT, MULTIPLE OUTCOMES
Get customers to the feed once, see them engage with multiple messages that drive different outcomes. Once the customer is in the feed, they can complete an experience and engage with other ones.
ONE ENGAGEMENT, MULTIPLE OUTCOMES
Get customers to the feed once, see them engage with multiple messages that drive different outcomes. Once the customer is in the feed, they can complete an experience and engage with other ones.
Primed for Relationship-Building
The dedicated 1:1 nature of the channel allows for personal connection. Only contextual experiences relevant to the customer show on their feed
THE PREFERRED WAY TO ENGAGE
The speed at which experiences can be consumed is higher using a feed. 58% of customers would be more willing to engage with their bank or health insurance provider if they were provided personally-relevant content in a feed