Customer Journey Mapping Examples to Improve Your User Experience
Customer journey mapping examples highlight an important and growing segment of the digital customer experience: Using mobile to provide customers…
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Dominion National Releases Mobile Communication Platform for Members
ARLINGTONG, Va. – Dominion National, a leading dental insurer and administrator of dental and vision benefits headquartered in Arlington, VA, announced…
Relay Recognized As a Most Exciting, Innovative Solution in Fintech
FinovateFall 2018 is coming to New York this September, and we’re thrilled to announce that Relay will be coming with…
Increase Mobile Engagement with the Answers to These 7 Questions
The quest to increase mobile engagement gets more challenging every day, as customer moments are shrinking to micro-moments and they…
PACT Enterprise Awards Honors Relay for Advancing Philly Tech
Relay Network received the highest honor at the 25th Annual PACT Enterprise Awards in the Technology Emerging category. Hosted by…
Winning at Customer Engagement Means Personalizing Every Micromoment
Case Studies Mar 26, 2018 Relay CMO Brie Tascione’s article on how important it is to get your customer micromoments…
Mobile Engagement Automation: The Must-Have Buyer’s Guide
Whether you’re just starting the process of deciding between mobile engagement services or already working with a mobile engagement company…
Chatbots May Be A CRM Win, But Great CX Eliminates The Need To Ask
CRM chatbots only work if a customer asks a question first. To build relationships with your customers, you can’t just…
Digital Tools Support Changing Health Insurance Needs for Employers
Rising customer expectations require a new approach to engagement. Today’s customers want and expect communications with the businesses in their…