There is a growing need to keep a stronger pulse on member and patient satisfaction within the healthcare sector. High…

In today’s fast-paced, digital world, texting has become a convenient way to communicate — even in healthcare. However, when dealing…

​HEDIS, the Healthcare Effectiveness Data and Information Set, is a vital set of measures, developed by the NCQA, that evaluates…

Today, healthcare organizations are increasing their focus on enhancing the quality of care to optimize patient outcomes. An essential element…

Text messaging has become an integral part of healthcare communication, offering a convenient and immediate way for healthcare payers and…

Members of the Relay team attended AHIP CDF event in Nashville a few weeks ago to learn from and network…

Today, the mix of channels payers and providers can use to communicate with their members and patients can be very…

We had a great time at the Hubs and Specialty Pharmacy Models West Event last month and were honored to…