Relay Smart Actions Just Got Smarter: Deliver the Right Message at the Right Time
Your CRM knows which account hasn’t funded. Your health plan knows which member hasn’t designated a PCP. Your specialty pharmacy…
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Relay Named a Philadelphia Inquirer 2026 Top Workplace Winner
We’re proud to announce that Relay has been named a 2026 Top Workplace by the Philadelphia Inquirer! This is the…
Post-OBBBA: How Health Plans Can Navigate Regulatory Risk and Member Retention Challenges Using Relay
The OBBBA law is reshaping healthcare across the country, creating urgent new challenges and high stakes for healthcare organizations, especially…
Redetermination Success Requires More Than Outreach -It Demands Long-Term Member Trust
Medicaid redetermination continues to be one of the biggest challenges facing health plans. With new regulations, like bi-annual redetermination and…
Powering Smarter Customer Journeys with Relay Smart Actions
Organizations today face a challenge: how to deliver digital experiences that feel truly personalized while still being scalable and efficient.…
Helping Healthcare Payers Navigate OBBBA and Other Regulatory Changes
Navigating evolving healthcare regulations like OBBBA isn’t just about compliance—it’s about protecting revenue, reducing administrative strain, and ensuring members don’t…
Reaching Medicaid Members with Critical Communications
Clear, timely communication is critical for Medicaid members, especially as redetermination and renewal requirements continue to evolve. This brief highlights…
AHIP Session Recap: How Closing Gaps in Communication Leads to Closing Gaps in Care
In today’s healthcare landscape, more technology doesn’t always mean better outcomes. Even the most well-intentioned digital tools can complicate the…
Relay Named a Philadelphia Inquirer 2025 Top Workplace Winner
We’re proud to announce that Relay has been named a 2025 Top Workplace by the Philadelphia Inquirer! This is the…