CX Expert, Shep Hyken Hosts Interview Series with Relay CEO, Matt Gillin
Our CEO, Matt Gillin, had the opportunity to speak with Customer Service & CX Expert, Shep Hyken about all things…
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Relay Network Achieves HITRUST Risk-based, 2-year Certification
We are pleased to announce that Relay has earned Certified status for information security by HITRUST and has met the…
The Scroll is the New Click
Our CEO, Matt Gillin, sat down with Polly Jean Harrison, from the Fintech Times during the Money 20/20 Conference last…
Event Recap: Money 20/20
The Relay team is still recovering from a great trip to Money 20/20 in Las Vegas last week! Between meetings,…
Research Suggests: Member Experience Can Drive Member and Employer Group Retention
With open enrollment quickly approaching, consumers now have the choice once again to re-up their health insurance plan or reevaluate…
New Study: Consumers Report Higher Willingness to Engage with Brands via Feed Technology
Organizations across industries have poured millions into digital strategies and tools to drive better engagement among customers, but in today’s…
Create Customers for Life: How Meaningful Engagement Improves Trust, Profits, and Drives Better Customer Interaction
Traditional banks and credit unions have a lot to consider when it comes to their customer engagement strategies today: From…
The Quantifiable Impact of Relay for Health Payers
Member engagement continues to be a top priority for health payer organizations, especially given the ways in which it has been…
The Quantifiable Impact of Relay for Financial Services
Central to their customer engagement strategies, financial services organizations have traditionally relied on outreach mechanisms such as email, direct mail,…